FAQs & Support : Reegalia

1. Is Reegalia jewelry made from real silver?
Yes, all Reegalia jewelry is crafted from 92.5 sterling silver. Each piece is certified and hallmarked to ensure authenticity and purity.

2. What does 92.5 sterling silver mean?
92.5 sterling silver means the jewelry contains 92.5% pure silver mixed with other metals for strength and durability.

3. How should I care for my sterling silver jewelry?
To keep your jewelry shiny and long-lasting:

• Store it in a cool, dry, airtight container

• Avoid water, perfumes, and harsh chemicals

• Clean gently with a soft silver polishing cloth

4. Will silver jewelry tarnish over time?
Yes, sterling silver may tarnish naturally over time due to air exposure. However, regular care and proper storage help maintain its shine for years.

5. Do you ship jewelry all over India?
Yes, Reegalia currently offers shipping across India. Delivery timelines may vary based on your location.

6. Do you offer international shipping?
At the moment, Reegalia does not ship internationally. We are focused on serving customers within India.

7. How can I cancel my order?
Orders can be cancelled within 6 hours of placing the order. Please contact our support team on WhatsApp with your order number.

8. What should I do if I receive a damaged or incorrect product?
If you receive a damaged or incorrect item, contact us within 15 days of delivery with clear photos. Our team will assist you with a replacement or refund as per policy.

9. Is Reegalia jewelry suitable for daily wear?
Yes, our designs are made for both daily wear and special occasions, but we recommend removing jewelry during heavy activities to maintain its finish.

10. How can I contact Reegalia customer support?
You can reach our customer support team through WhatsApp or the contact section on our website for any queries related to orders, products, or care.